Motorola Turns Enterprise Business Communications Inside Out

Unveils Enterprise Seamless Mobility™ products, delivering enterprise communication capabilities inside and out of the office
 

The Federal Communications Commission (FCC) has approved the Motorola CN620, the first phone that can operate on GSM and Wi-Fi networks. The CN620 has a flip design and is targeted towards the corporate market. It will feature messaging, web browsing and basic PIM applications.The CN620 will support transferring calls WLAN to the GSM network, but only 'PBX anchored' calls will be able to move from GSM back to WLAN. It will feature a large color main display, an external display, eight-way navigation, speakerphone, and PTT (push-to-talk). The handset supports quad band GSM (850, 900, 1800 and 1900 Mhz) and the three major WLAN standards - 802.11a, b and g). The CN620 phone was developed by Motorola's iDEN group.

Motorola’s Enterprise Seamless Mobility products are part of an overall solution architecture created in collaboration with Avaya and Proxim. Motorola products include the CN620, a new dual-network Mobile Office Device (MOD), the Wireless Services Manager and the Network Services Manager. These components work with IP telephony software from Avaya and wireless local area network (WLAN) infrastructure from Avaya and Proxim.

How Enterprise Seamless Mobility Works
The standards-based solution supports contiguous communication services to users across enterprise wireless networks and public cellular networks. Inside the enterprise, the Motorola CN620 uses the 802.11 standard to connect to the enterprise IP Telephony system through a secure, voice-enabled wireless local area network. The Wireless Services Manager allows communication to seamlessly continue outside the enterprise into the wide-area cellular network. The user can actually walk out the door of the enterprise, mid-call, and seamlessly flow from the company’s wireless network onto the cellular network without interruption. The convergence of these technologies provides businesses with cost savings opportunities, new user efficiencies, and enhanced communication capabilities.

Cost-savings can be achieved through intelligent call routing -- the solution routes calls to the preferred available network. Device consolidation is another area of cost-saving opportunity as the office desk phone, mobile phone and other devices can be replaced by the one Dual-Network Mobile Office Device. Productivity is enhanced as users can be reached inside or out of the enterprise on a single phone number, with one device, and only one voice mailbox to check. New capabilities are provided through wireless access to corporate applications including e-mail, data and directories inside or outside the enterprise campus.

The solution also incorporates advanced and innovative power saving techniques, Quality of Service (QoS) standards, and industry standard security mechanisms.

CN620 Dual-Network Mobile Office Device (MOD)
Motorola’s CN620 Mobile Office Device (MOD) ties together WLAN and cellular technologies in a single device for easier, more efficient, access to voice and data networks both inside and outside the office. Users can be reached inside or outside the enterprise at a single phone number, and retrieve messages from a single voice mailbox. Inside the enterprise, the solution will support secure “always on” mobile access to valuable IP telephony features and capabilities. The solution provides the same access to many of these key features to mobile workers outside the enterprise while on the cellular network, including call hold, conference calling, multiple simultaneous active calls, and access to corporate email, data, applications and directories.

The CN620 makes its mark with integrated dual network (802.11 and cellular) capabilities for both voice and data communications. Uniquely designed for enterprise use, the CN620 provides flexibility and interoperability with enterprise back office and desktop applications. The CN620 allows users to surf both the corporate intranet and the internet, providing access to vital corporate information and applications – using the enterprise high-speed network inside the WLAN. The CN620 also features an innovative one point navigation dial, with easy access to key communications tools and push-to-talk voice messaging inside the enterprise, further enhancing its usability.

Wireless Services Manager
Motorola’s Wireless Services Manager (WSM) facilitates the seamless hand-off between WLAN and cellular networks, providing contiguous communication even as enterprise users move from one network to another. The WSM also enables the extension of enterprise telephony functions into the cellular network, delivering enhanced and transparent functionality to users. Push-to-talk voice messaging within the enterprise is also facilitated by the WSM. The Wireless Services Manager provides solution security with mechanisms that validate network elements, devices and users.

Network Services Manager
Motorola’s Network Services Manager provides system administration tools to securely configure and manage the Enterprise Seamless Mobility solution. It is designed to provide simple integration into existing network management systems.

Each of these products is part of a complete solution architecture. IP telephony components include Avaya’s suite of IP-enabled MultiVantage™ Communications Applications, which includes the company’s flagship IP telephony software, Communication Manager. This software helps enterprises evolve to secure and reliable converged communications, and supports seamless hand-offs between WLAN and public cellular networks. The voice-enabled WLAN infrastructure from Avaya and Proxim facilitates mobility within the WLAN and implements Quality of Service (QoS) standards to ensure voice quality.

Availability
The Enterprise Seamless Mobility solution is entering its final commercialization stages, with trial customer deployments currently underway at three major enterprise locations as well as Motorola, Avaya and Proxim corporate offices. Commercial availability is expected later this year.