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Africa
Feb 23 2005
To control their
spending, a quarter of Egyptian GSM subscribers still use the payphone
service.
A new Arab Advisors
Group major survey of GSM users across Egypt avails deep insights into
the usage habits of this predominately prepaid market. The survey
revealed that while a majority of GSM users (75.5%) are satisfied with
their existing mobile operators, a substantial percent (close to 36.1%)
will consider switching to a another operator if it offers better rates
and quality of services.
Of the total 700 respondents, 36.1% would
consider switching their current mobile operator if a new operator is
available in the market with another 39.7% saying that they may consider
changing operators. Their decision to change would depend on better
rates and packages (85%), and better quality of service (57%). “This
clearly shows that the market is very price conscious which, the Arab
Advisors Group believes, is good news for the profitable incumbents who
are always better positioned to offer lower rates if needed.” Wrote Ms.
Serene Zawaydeh, a consultant from Arab Advisors Group, in the report.
A new major report, “Egypt GSM Users
Survey 2006” was released by the Arab Advisors Group on February 9,
2006. This survey report can be purchased from the Arab Advisors Group
for only US$ 3500 for subscribers to Arab Advisors Strategic Research
Services. Non-Subscribers to Arab Advisors Groups Strategic Research
Services can order the report for US$ 4500.
Arab Advisors Group’s major analytical
survey of Egypt’s main cities’ population was scientifically done. The
survey involved face to face interviews with 700 Egyptian nationals from
different households in Cairo, Alexandria, Delta and Upper Egypt,
selected randomly in a manner proportionate to the population size of
the different areas. Respondents were above 15 years old and were GSM
service users. This random survey is of the current GSM users in Egypt,
and not the total population of the country.
The survey sample is geographically
distributed is as follows: Greater Cairo (42%), Alexandria (15%), Delta
(25%) and Upper Egypt (18%). The random survey has a 99% confidence
level with a less than 5% margin of error.
The Arab Advisors Group divided the
survey questionnaire into main sections. The sections provide a balanced
focus on collecting data on the following areas:
Judeh Siwady, Arab Advisors Group Senior
analyst noted that “The survey revealed that Mobile users in Egypt also
extensively use the fixed line with a substantial percentage (26%) still
using payphones as well. This is possibly to control the costs of the
GSM service. Some 93% of the GSM users in Egypt have a fixed line at
home. 68% of the respondents use the fixed line at home for local calls
only, while only 3% use it for local, international and direct (national
calls).”
The survey also revealed that the most
widely used prepaid plans in Egypt are MobiNil’s ALO Magic and Vodafone
El Asly. In the Delta region as well as in Greater Cairo, most
respondents buy their recharge cards mostly from operators’ branches and
shops (86.4% and 75.4% respectively). In Upper
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