Passengers travelling on Malaysia Airlines
will soon be able to send and receive short text messages and short
e-mails through the In-flight Entertainment (IFE) screens. This service
upgrade will materialise following Malaysia Airlines' decision to equip
all widebody Boeing aircraft in its fleet with SITA's AIRCOM Short
Message Service (SMS), the only service in the world that enables both
the sending and receiving of text messages during flights.
The AIRCOM SMS facility will be available
to all passengers travelling on Malaysia Airlines' 17 B747-400 and 15
B777-200 aircraft. The airline, which invested in a US$184million
upgrade programme for its long and medium haul fleet in 2003, already
provides SITA's AIRCOM Satellite passenger telephony service on all its
aircraft.
George Cooper, Senior Vice-President
Airline Operations and AIRCOM Services, SITA INC, said, "Text messaging
has become mainstream, with 1.5 billion text messages being sent each
day worldwide.? AIRCOM SMS enables airlines to offer passengers the
instant benefits of texting while flying.? Furthermore, as it makes use
of existing avionics equipment and IFE systems, the installation and
running costs for the airline are low."
Dato' Rashid Khan, Malaysia Airlines'
Senior General Manager (Sales, Marketing and Distribution) said, "AIRCOM
SMS is one of the many inflight services that differentiate Malaysia
Airlines and it helps to promote our reputation as a leading airline
both in the region and globally.? Our passengers have become used to a
world in which we are always connected.? They will now be able to
communicate at affordable rates with friends, family and work colleagues
when flying with us, just as they can when they are on ground."
The products and services of SITA's
In-flight Passenger Connectivity portfolio, including its SMS solution,
will become part of a new SITA INC, Airbus and Tenzing company to be
incorporated in October 2004. The aim of the new company is to become
the world's leading provider of cabin connectivity products and services
that will seamlessly extend the personal communications world of all
travellers to the aircraft cabin