Vodacom Selects Convergys' Geneva to Bill All Future Services

Dec 3 2001

SOURCE: Convergys Corporation

Convergys Corporation (NYSE:CVG - news), the global leader in billing and customer care services, announced today that Vodacom, South Africa's largest mobile operator, has selected its Geneva(TM) Active Revenue Management (ARM) software to support the rollout of all future service offerings, including GPRS, SMS, and content-based services. Vodacom, which has its headquarters in Johannesburg, has over a million contract (post-paid) and four million pre-paid customers. 

Vodacom selected Geneva for a number of reasons, including its ability to provide support for the rapid introduction of new products and services as well as its capacity to handle pre- and post-paid options. Geneva's extreme flexibility means that its rating engine can be harnessed to Vodacom's existing billing engine. This allows new services to be introduced with minimal delay and offers a smooth transition for its use to be extended within the billing environment. Geneva will assist Vodacom to introduce groundbreaking tariffs as well as extend the services currently supplied to contract customers to its many millions of prepaid customers. 

``We were looking for a system that could provide convergent billing across all voice and data services,'' stated Allan Beets, Executive Director of Billing & Administration at Vodacom. ``Geneva impressed us as a product because of its versatility and its ability to bill for any service without requiring changes to the code. Convergys impressed us as a company because of its commitment to high standards of service and support.'' 

Vodacom is the leading mobile operator in Africa and has won a number of prestigious awards. These include induction as a Gold Member of the GSM Association for the role played in making mobile communications widely available across South Africa, the prize for the top emerging brand in the Sunday Times Brands of the Year awards in both 1999 and 2000 and the Professional Management Review (PMR) Golden Arrow award for the Best Cellular Network. 

Stephen Thomas, Managing Director of Convergys EMEA, commented that Vodacom is a company at the forefront of developments in the South African mobile market. ``Vodacom is planning to introduce some extremely innovative new services which will make use of Geneva's advanced capabilities in handling billing for content as well as its ability to bill on behalf of third parties and to settle with multiple parties. We are delighted that such a significant mobile operator in South Africa has given us this vote of confidence in Convergys and its Geneva software.'' 

Vodacom and Convergys have an aggressive timetable for the implementation of Geneva, which is planned to be in live operation less than three months after the start of implementation work. Geneva will be integrated with Verizon Mediation software, iCAP messaging software and the BATS billing system. In the longer term it is planned that Geneva will be integrated to Siemens Pre-Pay Intelligent Network (IN) platform in order to allow Geneva to manage all non-voice charges. 

Latest South African Mobile & Telecoms News

May 2004
Vodacom South Africa Trials 3G WCDMA Services
Vodacom South Africa Boosts Profits

April 2004
Vodacom SA reaches 10m users


March
2004
Cell C South Africa signs up 3 million GSM subscribers  

February 2004
South African SMS & Voice Traffic Jumps Over festive Season
Vodacom South Africa in record December 2003 signups
MTN Uganda gets Protek's integrated OSS
Namibian MTC GSM network orders Prepaid IN platform
Nigerian M-Tel launches new tariffs
African GSM Operators Create Mobile Phone EIR Blacklist
Nigerian M-Tel network orders Pre Paid platform
Lawsuit over GSM network seizure in Cote d'Ivoire
Somalia GSM Network gets per-second billing
MobiMap Location Based Services Now in South Africa
Nigerian GSM network orders interWave mobile base stations
South African Cell C GSM Network orders network software
Vodacom declares impressive half year results
Wataniya wins Algerian GSM license
Nigerian M-Tel network orders Pre Paid platform
Nortel wins Angolan CDMA contract
Vodacom Africa first outbound prepaid roaming service to Namibia
Vodafone to invest in Vodacom Nigeria
Gabon Telecom Selects Hughes Satellite to Connect Gabon Railways

Vodacom Africa first outbound prepaid roaming service
New SA Cellphone Tariffs
SIM Swap Deal Gives 1800Mhz to SA Operators

Telkom SA and MTN SA drop fixed to mobile call charges
Vodacom reaches 8 million subscribers
YDT and Nokia expand Make a Connection to North-West and Limpopo Provinces
Telkom to be listed in New York, Johannesburg
Vodacom launches GPRS'
MTN Nigeria Says Its OK
MCell Pulls Out Of SA Fixed Operator Bid
GSM Jamming Debate Heats Up
SA Bugging bill gets OK'd
Telkom launches commercial trial of ADSL in Gauteng
Lose Your Cellphone In South Africa And Spend 20 years in jail?
SABS Warns Of Charger Hazards
SA's Three GSM Operators
Face Probe
MTN Launches GPRS & Announces Data Tariffs
Ericsson clinches Lesotho mobile network contract
MTN SA Goes Live With Free GPRS Trial

Proposals invited for M-Cell stake
Vodacom, SignalSoft, Compaq in wireless location-based services
Vodacom Selects Convergys' Geneva to Bill All Future Services
SA's Cell C Launches November 17 2001
South Africa new telecoms bill compromise reached
South Africa to amend telecoms policy - again
Siemens awarded Cell C Network Contract worth US$221m

Nextcom officially withdraws challenge to Cell C
MCell's Airborn And ICQ in deal on SMS
South Africa to open bidding for M-Cell stake

Vodacom reaches 5million users

Man arrested for SMS bomb threat to bank

Cell C Says It Will Roll Out Network By 4Q01
ICASA files its affidavit in the third license court case

South Africans Make 100m Call on New Years Day
CWU opposes Telkom privatisation
MTN Installs Tunnel Links

Detailed South African Information

:: Latest mobile statistics in South Africa (more...)
   CellC 3m
   MTN   5.22m
   Vodacom 9.7m

:: Vodacom South Africa - tariffs, specs, services
:: MTN South Africa - tariffs, specs, services
:: Cell C - tariffs, specs, services
:: SATRA/ICASA the regulatory body
:: Third South African Cellular License Story
:: Private Mobile Radio (PMR) Networks
:: Packet Radio Data Networks
:: Mobile Satellite Service License Holders
:: Telkom SA Tariffs To And From Mobiles
:: Cellular-related Web Sites In South & Southern Africa

Search For More Info




 
  http://www.cellular.co.za


 

ii


Get FREE updates on the latest ringtones,
logos, alerts, mobile news, & free downloads.
Join our newsletter now