| Sunday May 27 2001
The British public love their mobile phones, but
see little need to upgrade to Internet-enabled devices, says new research
More than half of British mobile phone owners aged between 15 and 34 would
rather sacrifice their home phone than give up their mobile, but most are still
unwilling to trade up to an Internet-enabled model in the next year.
The findings, in a report by consultancy firm KPMG, also indicated that 38
percent of all mobile phone users would rather part with their home phone if
faced with a choice between the two. But of the 28 million adults who now own a
mobile phone, only 15 percent have upgraded to an Internet-enabled phone.
And the study found that only 22 percent of "ordinary" mobile owners,
about five million people, are interested in buying an Internet phone in the
next 12 months. Forty one percent thought it "unlikely", while 37
percent ruled out ever buying a 3G phone.
"Our research supports views that the true explosion is not likely to
happen in the short term. But with GPRS and 3G services on the way, it will
happen -- and service and content providers need to be preparing in earnest for
it now," said John Machin, head of information risk management at KPMG.
£22.5bn was spent on 3G licenses in the UK in April 2000, with the anniversary
of the first auction falling this week. The bidding was driven by five mobile
companies who were convinced that 3G networks, which will allow high-speed,
always-on connections to the Internet, would generate large amounts of revenue.
Next generation services include the GPRS high speed, always-on mobile networks
that are currently rolling out, as well as the coming 3G services. Third
generation phones will be able to support applications such as
video-conferencing and rapid downloading from the Web.
KPMG's research found that the three most important factors likely to persuade
people to buy mobile phones are comprehensive functions, proven security and
attractive pricing. But people said they would still use the phones mainly for
text messaging. Only 13 percent see themselves using mobile banking.
A recent report by Jupiter MMXI predicted that 3G devices will only penetrate
the market between 2003 and 2005, with better screens being the main difference
from today's handsets. It also concluded that bandwidth will be improved -- but
will still not be fast enough to stream music or video.
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