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URGENT
NOTIFICATION
March 6, 2000
Dear Valued Motorola Customer:
On Monday, March 6, 2000,
Iridium LLC was authorized to use cash collateral to continue
operations through March 17, 2000. Iridium LLC will continue its
efforts to find a qualified buyer.
However, unless a qualified
buyer comes forward and provides additional funding by March 15,
2000, we do not expect Iridium service to be available after
11:59 PM (EST) on March 17, 2000.
In the meantime, Motorola will
continue its support for Iridium LLC, the gateways, service
providers, and all current customers and subscribers.
Motorola is attempting to
directly contact all its direct end user customers who subscribe
to Iridium service through a Motorola-owned Service Provider as
quickly as possible to inform them about the current status of
Iridium service availability. However we would appreciate your
sharing this information with anyone you know who uses Iridium
service.
As you may know, Motorola and
other Iridium investors have been working very hard to support
Iridium LLC’s efforts to reorganize and continue operating the
business.
Motorola cares deeply about its
customers, and as a valued customer, we are concerned about your
needs. We understand that you probably have a number of
questions. We will update this site as we learn more about the
situation.
In the event that Iridium
service becomes unavailable, we would be happy to talk to you
about other possible communications solutions. Additionally,
contact information for possible alternative service providers
is provided below for your convenience.
If you would like to contact
Motorola directly, please click
here.
Questions other customers
are asking
Q: What is Motorola’s role in
all this?
Iridium LLC and Motorola
are two separate companies. Motorola has a minority interest in
Iridium LLC (less than 20%) as an equity investor, and
guaranteed some of Iridium LLC’s debt. Since last August, when
Iridium LLC filed for court-assisted voluntary reorganization
under U.S. bankruptcy law, Iridium LLC has been in discussions
with its lenders and creditors regarding plans to restructure
its finances. Motorola and other Iridium investors have been
working very hard to support Iridium LLC’s efforts to
reorganize and continue operating the business. However, the
future of Iridium LLC, and the question of whether service will
continue after March 17, now rests with the bankruptcy court.
Q: What will happen to
the satellites in the event that Iridium service is no longer
available?
At this point, it is really
is too early to say for certain what will happen to the
satellites. They do not belong to Motorola, and like Iridium
LLC's other assets, what happens to them is up to the bankruptcy
court. However, if a qualified buyer for Iridium doesn't come
forward by March 15, we expect that Motorola could be asked (by
the court) to begin the process of decommissioning the
satellites on behalf of Iridium LLC.
Q: What are my options now that
Motorola has advised me of the risk that Iridium service might
end? How do I contact another satellite service provider?
Motorola cares deeply about
its customers, and as a valued customer, we are concerned about
your needs. If you would like information on other products or
services that may be able to provide an alternative solution to
your communication needs, please find a list of possible
alternatives below.
Q: Will other satellite service
providers offer similar contracts?
We are unable to comment on
the types of contracts other satellite service providers may
offer.
Q: Will a new satellite service
provider cost the same as Iridium?
Motorola cannot compare
alternative satellite service providers to Iridium service. We
do not have information on the packages that alternative
satellite service providers offer.
Q: Will the service be of the
same quality?
Motorola cannot compare
alternative satellite service providers to Iridium service.
Q: Will my current equipment
function with another satellite service provider?
Motorola satellite
communication products built for the Iridium system will not
function with other satellite providers
List of Alternative
Satellite Service Providers
American Mobile
Satellite Corporation
10802 Parkridge Boulevard
Reston, VA 20191
Ph.: 703-758-6000
www.ammobile.com
Globalstar
3200 Zanker Road
P.O. Box 640670
San Jose, CA 95164-0670
Ph.: 408-933-4000
www.globalstar.com
Inmarsat
www.inmarsat.org
Orbcomm
2455 Horse Pen Road
Herndon, VA 20171
Ph.: 800-ORB-COMM
Ph.: 703-406-6000
www.orbcomm.com
TMI/ M Sat
Communications
TMI Communications
1601 Telesat Court
P.O. Box 9826
Ottawa, ON K1G 5M2 Canada
Ph.: 800-216-6728
www.msat.tmi.ca
Association
Information:
Mobile Satellite Users Association (MSUA)
1350 Beverly Rd.
Suite 115-341
McLean, VA 22101
Ph.: 302-644-1213
www.msua.org
Alternatives For
International Roaming
Please contact your local mobile
telephone provider for information on alternatives for
international roaming.
This list is
provided as a courtesy to Iridium service customers.
This list is not intended to be a comprehensive list of
satellite service providers and does not reflect an endorsement
by Motorola of a particular satellite service provider.
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Dual-mode
Iridium/GSM mobiles
[LEFT] use their nearest satellite as a
base station, so bypassing their terrestrial PSTN network.
If for example an Iridium satellite forwards a call to a
satellite flying over a GSM-accessible country, calls
could be then "dropped-in" using the local GSM
network, avoiding the need for complex ground station
routing. |
More
on Iridium...
-
Click HERE
for Iridium Phones & Pagers
-
Click HERE
for a description of competing mobile satellite phone
systems.
-
Click HERE
to download Iridium satellite coverage maps
-
Click HERE
to send an SMS message to an Iridium subscriber anywhere in
the world
-
See the
comparative system specs &
costs tables.
- See also GSM
& Mobile Satellite Phone Roaming
- See here for an explanation
of LEO, MEO, GEO
satellite systems
-
See also
roaming NEWS
Members
of the Iridium Consortium
- China Great Wall Industry
Corporation (CGWIG)
- Iridium Africa Corporation
(Based in Cape Town)
- Iridium Canada, Inc.
- Iridium India TELECOM
Private Ltd, (IITL)
- Iridium Middle East
Corporation
- Iridium SudAmerica
Corporation
- Khrunichev State Research
& Production Space Center
- Korea Mobile TELECOM
- Lockheed Martin (1% of
Iridium)
- Motorola (18% of Iridium)
- Nippon Iridium Corporation
- Pacific Electric Wire &
Cable Co. Ltd (PEWC)
- Raytheon
- STET
- Sprint
- Thai Satellite
Telecommunications Co., Ltd.
- Vebacom
Search
for more on Iridium
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